Returns & Exchanges
We want you to be fully satisfied with your Proraso grooming experience. If you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.
Initiate Your Request
Contact our customer service team with your order number and the reason for your return to receive a Return Authorization number.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring all seals are intact to qualify for a refund due to hygiene standards.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing