Frequently Asked Questions
Everything you need to know about professional Italian grooming.
Are Proraso products tested on animals?
No, Proraso does not test its products on animals. We are committed to ethical practices and ensuring our grooming range meets high quality standards without animal testing.
How long does shipping take within the United States?
Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order has been dispatched from our warehouse.
Can I return a product if I am not satisfied?
Yes, we accept returns on unused and unopened products within 30 days of purchase. Please contact our support team to initiate a return authorization.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do your shaving creams contain parabens or silicons?
No, our formulas are free from parabens, silicons, mineral oils, and artificial colors. We prioritize natural ingredients like eucalyptus oil and menthol for a classic shave.
How can I track my order status?
Once your order is shipped, you will receive an email with a direct link to the carrier's tracking page. You can also log into your account on our website to view your order history.